CRM, Content Management, and Personalization are the tools that move your business forward to true "Click and Mortar" by combining existing infrastructure with new customer-facing technologies.

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about JCTS Services

JCTS utilizes best-of-breed software products along with our RealWorld™ Approach to implement Customer Relationship Management, Content Management, and Personalization. JCTS strengths lie in our ability to provide our customers with:

• CRM Package Evaluation and Selection
• CRM Project Management and Oversight
• CRM Solution Implementation, Modification,
  and Upgrade
• CRM Integration

• RealWorld CRM Warm-up Match
  • Rapid – 1 week in length
  • Defines customer experience
  • Defines customer touch points
  • Defines critical customer-facing processes
  • Defines quick hit project list
• RealWorld CRM Peak Game Performance Projects
  • Rapid – Results in 90 days or less
  • Project Based ROI focused
  • Very little glitz and glamour.
  • Process more orders, sell more, earn more profits, lower expense ratios